Frequently Asked Questions

If there are any questions that have not been answered, please feel free to CONTACT US.

About Bucket

When was the last time you eagerly accepted a handful of coins from a cashier? Yeah, it’s probably been a while. Bucket acts as your digital piggy bank. When you spend cash at participating retailers and food outlets, tell the cashier to “Bucket the Change” and any coins due back to you will be swept into a Bucket account. No more coins jingling around in your pocket. Download our app today and start Bucketing!
We tried to keep it as simple as possible. When paying with cash at one of our participating retailers or food outlets, just ask the cashier to “Bucket the Change” and any coins due back to you will be swept into a Bucket account. A receipt with a one-time-use QR code will be printed (or emailed) for you and you can scan it at your convenience to claim the change. Once your Bucket account hits $50 from you can cash out to a prepaid card, gift card or donate it to one of our partner charities.
Nope. It’s your money! We think you should be able to keep all of it.
Absolutely. All information is encrypted in 256 AES - and PCI DSS compliant.

Signing Up

Not much! All you need to get started is to Bucket your first transaction at a participating retailer or food outlet. Once you receive your receipt with your QR code, simply scan it with your camera app and then you’ll be asked to create an account (or log in if you’ve already set up your account). Bucket wants to make it as simple as possible for you to start saving your change, so no account is required to be created beforehand.
Anyone! As long as you are over 13 years old.
Nope. All you’ll need is either a Facebook account, Google account or a valid email address.
You can download the Bucket App from either the Apple App Store or Google Play. Search for “Bucket the Change” and once the download is completed, follow the instructions to set up your account.
For now yes. We are working on a desktop-friendly Bucket site for those not glued to our smartphones (no judgment here!). The Bucket App is available for download through the Apple App Store or Google Play.

Your Bucket Account

Bucket is working on that feature, but for now you can always cash out send a gift card or prepaid card to that lucky person!
Not yet - we’re forming partnerships to do just that. We’re working on getting you coin-free!
We have all accidentally deleted apps on our smartphones… where’s that pesky screen-lock when you need it? Luckily, the app is just how you access your Bucket account. This also applies if you lose your phone. The Bucket App gives you access to all the coin change you have Bucketed. In order to access your account again you simply need to re-download the app and log in, or contact us at and we can help you out.
We definitely don’t want to see you go, but you can request to close your account by signing into the Bucket App and selecting Close My Account. Please note that uninstalling the app does not close your Bucket account.
If you’re not seeing the answer you’re looking for here and you need a hand with your Bucket account, our support team is here to help! The best way to reach us is by shooting us an email at and we’ll work with you to solve whatever issues arise!

Your Bucketed Change

Once you reach $50 you can cash out using our ever growing list of cash out options. Our current options include cashing out to a prepaid card, gift card or donating your money to one of our partner charities.
Not at this time. We work hard to make sure keep Bucket fee free for our users and we do that by allowing your account to accrue to $50.