FREQUENTLY ASKED QUESTIONS

If there are any questions that have not been answered, please feel free to CONTACT US.

About Bucket

Bucket is a platform that digitizes coin change when cash is used at retail locations. Think of us as the digital piggy bank for coinless cash transactions, every time you shop with cash at a retail store.
Bucket puts your coin change from cash transactions into a digital account. When paying with cash at one of our participating retailers, just ask the cashier to “Bucket the Change” for you. Your normal receipt will then print with a QR code, which you can scan whenever you’d like - it does not have to be at the register. Once your Bucket account hits $50 from your accumulated change, we’ll notify you that you’re able to cash out.
We all hate dealing with the annoyances of having loose change jingling in our pockets. We all have that jar at home collecting pennies, nickels and dimes. With Bucket, you no longer have to handle those pesky coins. You will actually be able to use the value of your collected coins instead of having them go to waste. It’s better for you and also better for the environment!
We will be launching in Northwest Arkansas in Summer 2018 and Singapore shortly after. We will then have a U.S. public launch thereafter, region by region. Fill out the “Keep Me Updated” form on this site to stay in the loop regarding when you can start Bucketing your change.
Bucket is launching in Northwest Arkansas in Summer 2018, with a Singapore launch to follow. Follow us on social media to keep up-to-date with where we're going next!
Nope. It’s your money - we think you should be able to keep all of it.
Absolutely. All information is encrypted in 256 AES - and PCI DSS compliant.

Signing Up

Not much! All you need to get started is to Bucket your first transaction at a participating retailer. Once you receive your receipt with your QR code, simply scan it with your camera app and then you’ll be asked to create an account (or log in if you’ve already set up your account). Bucket wants to make it as simple as possible for you to start saving your change, so no account is required to be created beforehand.
Anyone! As long as you are 13 years old and up.
Not at all! Once you’re at a participating retailer, tell the cashier to "Bucket the Change" and your usual receipt will print out with a QR code. Scan that code whenever you’d like and you’ll be directed to create your account.
You will be able to download the Bucket App soon and just follow the steps to create your account.
Yes. The Bucket App will be available for download through the Apple Store or Google Play.

Your Bucket Account

You can find a history of all your transactions, including Scans and Cashouts, by going to Account in the menu and selecting Transactions.
You can track your funds at anytime simply through the Bucket App. Just sign in and you’ll see your current Bucket balance.
Not yet - we’re forming partnerships to do just that. We’re working on getting you coin-free!
Of course not! The app is just how you access your Bucket account. This also applies if you lose your phone. The Bucket App gives you access to all the coin change you have Bucketed. In order to access your account again you simply need to download the app again and log in, or contact us at support@buckettechnologies.com and we can help you out.
You can request to close your account by signing into the Bucket App and selecting "Close My Account". Please note that uninstalling the app does not close your Bucket account.
If you’re not seeing the answer you’re looking for here and you need a hand with your Bucket account, our support team is here to help! The best way to reach us is by shooting us an email at support@buckettechnologies.com and we’ll work with you to solve whatever issues arise!

Your Bucketed Change

You get paper bills back and your coin change will stay in the cash register, as it gets digitally deposited to your online Bucket account. The money is then held digitally for you until it’s time for you to cash out.
Once you reach $50 you can cash out to a prepaid Visa or Mastercard, get a gift card, or donate to a charity.
Unfortunately, no - the moment a QR code gets scanned into Bucket’s system, the receipt loses its value and cannot be canceled or undone. Make sure to keep all your codes in a safe place or scan them immediately after you receive them.
Great for you to ask! We are working on a family plan program which lets you to add up to seven people to the same piggy bank, allowing the whole family to save and bring home the bacon more often.
We want to help you save your Bucketed change to a worthwhile amount before it’s withdrawn. Therefore, your Bucketed change is held in your account until you reach $50 before you’re prompted for your first cash out. At $50, you can cash out to our various options, or you can just keep Bucketing. When you do decide to cash out, it’s always in increments of $50 and whatever is outside of that range will remain in your account. For example, if you have $103.12 when you decide to cash out, you can cash out $100 and the $3.12 will remain in your account.

Getting Started

You can get started with Bucket by filling out the form on our website or shoot us an email to hello@buckettechnologies.com. We will be in contact shortly after to discuss with you further.
If you have a cash register and deal with cash, Bucket is likely a benefit to your business.
We are working on integrating with a variety of POS systems and the list will continue to grow. Fill out the form on our website and we will contact you shortly to discuss next steps for integrating your POS.
We’ll provide materials to help educate your cashiers and make the onboarding process as smooth as possible. It will be a simple and easy-to-follow process which will be tailored to your business and POS.

Why Bucket?

Coins cost more to manage than they are worth. By eliminating the need to hand back coins physically at the point of sale, Bucket helps to reduce the operational costs associated with cash management and saves your business a considerable amount of time and money.
Like the rest of us, customers also hate physical coin change. With Bucket, they can pay in cash without having to deal with the hassle of coins.

Your Bucket Account

Yes, you will be able to login to your Bucket account on our website to view and export transactions.
Nope, there are absolutely no commitments associated with using Bucket. Signing up simply means creating an account, you can stop using it whenever you’d like.
You keep them! The Bucket POS system will keep track of how much money was Bucketed by customers each day, and will transfer that amount from your account into Bucket’s at the end of the day. This means less time wasted going back and forth to the bank with coins.